Hbaaje Terms & Conditions – Complete Guide

1 General Terms & Conditions

By using the hbaaje website and mobile application, you automatically agree to these Terms & Conditions by agreeing to abide by them. These Terms & Conditions constitute a legally binding agreement between you and hbaaje.

This Terms & Conditions These terms may be updated from time to time. The latest version will always be available on this page. We recommend reading the most current terms before using the platform.

Hbaaje operates under an international gaming license and complies with all applicable laws and regulations. It is your responsibility to ensure that using our platform is legal under the laws of your country.

2 Account Registration

The following conditions must be met to open an account with hbaaje:

• You must be at least 18 years years old.
• Each person may only hold one account to open.
• All information provided at the time of registration must be accurate and truthful.
• You must register using your real name and your own payment method.
• Your account password and login credentials must be kept strictly confidential.

KYC Verification

Hbaaje may request identity verification documents at any time. The following are typically required:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Payment method verification (bKash/Nagad/Rocket number)

It is entirely your responsibility to keep your account secure from unauthorised access. If you suspect someone has accessed your account without permission, contact our support team immediately.

3 Deposits & Withdrawals

Deposit

Deposits on hbaaje can be made via bKash, Nagad, and Rocket. The following Terms & Conditions Applicable:

• Minimum deposit amount: ৳500
• Maximum single deposit: ৳50,000
• Deposits are usually credited to your account within 5–10 minutes.
• Deposits must be made from a mobile banking number registered in your own name.
• Deposits made through third parties are strictly prohibited.

Withdrawal

The following conditions must be met to withdraw winnings:

• Minimum withdrawal amount: ৳1,000
• Withdrawals are typically processed within 24–72 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Weekly Withdrawal Limit: ৳2,00,000

4 Bonuses & Promotions

Hbaaje regularly offers a variety of bonuses and promotions. Each offer comes with its own Terms & Conditions which must be read carefully.

General Bonus Terms

• Each bonus offer specifies its wagering requirements (typically 10x–30x).
• Certain game or betting category restrictions may apply when wagering with bonus funds.
• The same bonus cannot be claimed more than once.
• Bonuses are valid for a limited period; any unused bonus will be automatically forfeited once it expires.
• Hbaaje reserves the right to cancel any bonus if abuse is suspected.

Welcome Bonus

New members on their first deposit 100% Welcome Bonus will receive. Applicable to this bonus:

• Maximum bonus amount: ৳10,000
• Wagering Requirement: 20x (Bonus Amount)
• Bonus validity: must be used within 30 days of registration.
• Maximum bonus usage per bet: 10% of total bonus.

5 Betting Rules

The following general rules apply when placing bets on hbaaje Terms & Conditions Applicable:

• Once a bet is confirmed, it cannot be cancelled or changed.
• If an event or match is cancelled, the staked amount for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, hbaaje reserves the right to void the affected bet.
• The maximum stake per bet varies by market and is indicated on the platform.
• Live betting odds may change after a match has started.

Result Determination

Betting outcomes are determined based on the official results of the relevant sports authority. In the event of any dispute, hbaaje's decision shall be final. If a match is abandoned or no result is reached within the scheduled time, the related bet will be declared void.

Cricket Special Rules

For cricket betting, a bet will be void if the match does not complete the minimum required overs — at least 5 overs for T20 matches, 20 overs for ODIs, and the designated session for Test matches.

6 Prohibited Activities

The following activities are strictly prohibited on the hbaaje platform:

• Multiple Accounts: No individual may create more than one account.
• Bonus abuse: Deliberately exploiting loopholes in terms and conditions to gain bonus advantages.
• Collaborative Betting: Using multiple accounts to gain combined advantages.
• Bots or Automation: Betting using automated software or bots.
• Money Laundering: Using the platform to conceal funds from illegal sources.
• Match Fixing: Any attempt to manipulate or influence the outcome of a game.
• Providing false information: Registering with a false identity or forged documents.
• Hacking or system manipulation: Any attempt to breach platform security.

7 Account Closure

Voluntary Closure

You may request to close your account at any time. Please withdraw any remaining balance before closing. To reopen a closed account, contact our support team.

Closed by hbaaje

Hbaaje reserves the right to close any account for the following reasons:

• Violation of these Terms & Conditions
• Suspicion of fraud or dishonest activity
• KYC Verification Failure
• Regulatory Guidelines
• Extended inactivity (over 12 months)

If you believe your account has been closed unfairly, you may 30 days to submit an appeal.

8 Privacy & Data

Hbaaje takes the protection of your personal information very seriously. For full details on how your data is collected, used, and kept secure, please see our Privacy Policy can be found on the page.

• Your personal information is never sold to third parties.
• Your data is used solely for service delivery, verification, and legal compliance purposes.
• Your data is secured with SSL encryption.
• You may request a copy of your data or ask for it to be deleted at any time.

9 Responsible Gaming

Hbaaje believes gaming is entertainment — not a source of income. We encourage all members to play responsibly. Our Terms & Conditions Responsible gaming policies are strictly upheld as part of our commitment.

• You can set your own deposit limits, session limits, and betting limits.
• Using the Self-Exclusion feature, you can suspend your account for anywhere between 6 months and 5 years.
• Session time limits are available to help you stay grounded and maintain a reality check.
• If problematic gaming behaviour is detected, our team will proactively reach out to you.

For more details, visit our Responsible Gaming Visit the page.

10 Limitation of Liability

Hbaaje is not liable for the following:

• Lost bets or losses resulting from internet connection issues.
• Any loss resulting from sharing your account credentials with others.
• Issues arising from delays caused by third-party services (e.g., mobile banking).
• Any damage caused by software issues on a device under your control.
• Service disruptions caused by unexpected technical issues or scheduled maintenance.

Hbaaje's total liability shall not, under any circumstances, exceed the original amount of the transaction in question.

11 Dispute Resolution

For any complaints, please contact our customer support team first. Most issues are resolved within 24–48 hours.

If the issue is not resolved through support, you may escalate it to our management team. All formal complaints must be submitted in writing support@hbaaje.com address.

• Deadline to file a complaint: within 30 days within.
• Hbaaje will provide an initial response within 7 business days of receiving a complaint.
• For complex matters, resolution may take up to 30 business days.

12 Contact

This Terms & Conditions If you have any questions or comments, please get in touch with us:

• Email: support@hbaaje.com
• Live Chat: Available 24/7 after logging into the platform
• Support Hours: 7 days a week, 24 hours a day

We typically respond to emails within 24 hours. For urgent matters, please use Live Chat.